Customer Service

Emergency Contacts

  • For After-Hours and Weekend Utility Emergencies (Water Leaks, Sewer Back-Ups, Broken Water or Sewer Pipes, Flooding and No Water Service), call 321-436-4559
  • Police Department Non-emergencies call 407-656-3636.

Contact Us

Do you need to make a request? There are many ways to reach us! 

Hours of operation: Monday through Friday, 8:00 am to 5:00 pm, excluding holidays.

Service Work Requests

·Potholes       ·Leaky Hydrant          ·Damaged Street Signs       ·Broken Street Lights

Announcing two new ways to report a service concern and receive prompt service assistance:


1. You can use the link below to submit a service work request online, check on request status or even ask a question. Join the community by registering today for this convenient option.


2. You can also download our New Mobile Citizen App to your personal device for an even more convenient and connected experience to receive speedy responses to your service needs. 

In 3 easy steps, you are a fingertip away from making a real impact in our community:   

  1. Identify service need

  2. Describe location

  3. Take a photo

 

Download Your Mobile Citizen App Today!


Apple

Google

 

  Download Instructions and Use