City of Winter Garden, FL

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Utility Billing Department

Utility Billing

300 West Plant Street
Winter Garden, FL 34787
Direct Phone Line: 407.656.4100

Hours: 7:30am - 5:30pm
Monday - Friday

Phone Payments: 407.656.5437

Utility Emergencies
After 5pm - Monday through Friday
All Day - Saturdays & Sundays
Phone: 321.436.4559

Staff

Patricia Menezes, Utility Billing Manager
pmenezes@wintergarden-fl.gov
Phone: 407.656.4111 ext. 2250

Amy Perdomo, Utilities Billing Clerk
aperdomo@wintergarden-fl.gov
Phone: 407.656.4111 ext. 2248

Kendra Harper, Utilities Billing Clerk
kharper@wintergarden-fl.gov
Phone: 407.656.4111 ext. 2257

Paula Quattrocki, Senior Utilities Billing Clerk
pquattrocki@wintergarden-fl.gov
Phone: 407.656.4111 ext. 2251

Links

Pay Utility Bill On-Line

How to Pay Utility Bill by Automated Billing

Authorization Form for Automated Billing

What are the City of Winter Garden Utility Billing Rates?

Click here for billing rates

When is the cut-off date for non-payment?

Cut-off dates change monthly. The dates are located on the bottom of your Utility billing each month.

What is the service charge amount for a non-payment disconnection?

The non-payment disconnection fee is $15.00. This charge will be billed on the next monthly utility bill.

How can I pay my monthly Utility Bill payment?

Payments may be mailed, paid in person, placed in the night drop box, payments can also be automatically deducted monthly from your checking or savings account, or you can pay online or by phone with a credit card or debit card.

What is your mailing address for payments?

Please send payments to City of Winter Garden, 300 W. Plant St, Winter Garden, Fl 34787

What is the late fee amount?

The late fee amount is $5.00.

What are your hours of operation?

We are open from 7:30 am -- 5:30 pm Monday through Friday

Where do I call for questions pertaining to trash pick-up?

You need to contact the Solid Waste division at 407-656-2256.