Utility Billing DepartmentView Department Contact information
300 West Plant Street
Winter Garden, FL 34787
Direct Phone Line: 407.656.4100
Hours: 7:30am - 5:30pm
Monday - Friday
After 5pm - Monday through Friday
All Day - Saturdays & Sundays
Patricia Menezes, Utility Billing Manager
Phone: 407.656.4111 ext. 2250
Amy Perdomo, Utilities Billing Clerk
Phone: 407.656.4111 ext. 2248
Kendra Harper, Utilities Billing Clerk
Phone: 407.656.4111 ext. 2257
Paula Quattrocki, Senior Utilities Billing Clerk
Phone: 407.656.4111 ext. 2251
There will a planned downtime for phone payments and web payments for system maintenance on 7/30/2015 from 4:45pm to 10:00pm.
Thank you for your patience.
What are the City of Winter Garden Utility Billing Rates?
When is the cut-off date for non-payment?
Cut-off dates change monthly. The dates are located on the bottom of your Utility billing each month.
What is the service charge amount for a non-payment disconnection?
The non-payment disconnection fee is $15.00. This charge will be billed on the next monthly utility bill.
How can I pay my monthly Utility Bill payment?
Payments may be mailed, paid in person, placed in the night drop box, payments can also be automatically deducted monthly from your checking or savings account, or you can pay online or by phone with a credit card or debit card.
What is your mailing address for payments?
Please send payments to City of Winter Garden, 300 W. Plant St, Winter Garden, Fl 34787
What is the late fee amount?
The late fee amount is $5.00.
What are your hours of operation?
We are open from 7:30 am -- 5:30 pm Monday through Friday
Where do I call for questions pertaining to trash pick-up?
You need to contact the Solid Waste division at 407-656-2256.